To confirm a booking we require a full payment in advance. This can be paid by debit or credit card over the phone.
We can accept: MC, Visa and Debit Cards – We cannot accept Amex, JCB or other commercial cards. There is no surcharge for card payments.
We no longer accept cheques as a form of payment.
Sometimes we all need to cancel our plans, we understand that, and we are happy to honour pre-paid bookings and allow date changes up to 14-days prior to arrival, dependant on availability. Within 14-days an admin charge of £5 will be applied.
We will refund cancelled reservations minus the cost of your first nights stay, up to 14 days prior to arrival. If yoou cancel within 14-days, no refund shall be given.
Refunds will not be given for no shows. we recommend that you consider insurance to cover the risk of loss due to unavoidable cancellation.
Please Note: The owners have the right to refuse admission to any caravans/tents/vehicles or guests which they consider unsuitable.